COMPARISONS

MetLife Pet Insurance vs. Pets Best: How Does Pets Best Stack Up?

Five Minutes
May 02, 2023

Wanting the best for your pet can make it hard to choose between all the pet insurance providers out there. MetLife Pet strives to make life easier for pet lovers — so we’ve put in the work to show where we differ from other companies. Read on to see how we stack up against Pets Best.

MetLife Pet vs. Pets Best

Here’s a quick glance of how some of the MetLife Pet Insurance policy provisions compare with those of Pets Best.1

MetLife Pet Insurance* vs. Pets Best

Wellness and Preventative Care

Prescriptions

Holistic / Alternative Therapy

Dental Surgery and Care

24/7 Telehealth Access

Cancer Coverage

A “No” followed by a red “X” in the above table means this is not included or that exclusions may apply.

As with any insurance policy, coverage may vary. Learn how our pet insurance works and see what our pet insurance policies cover.

**Some exclusions apply. Using a screen reader or simply love a good spreadsheet? Download the excel sheet that outlines the differences between Pets Best Insurance and MetLife Pet.

Still searching? See how we compare to Nationwide, ASPCA, and Healthy Paws!

Pets Best Partnership With Progressive

Progressive’s partnership with Pets Best gives customers coverage with Pets Best under the Progressive insurance offerings umbrella. Customers who enroll in a pet insurance policy through Progressive will have Pets Best as their provider.

Reasons to Consider MetLife Pet Insurance Over Pets Best

To help you choose the right pet insurance for you and your family, consider what coverage options and features are most important to you. Take a look at some of the ways we stand out from Pets Best:

  • Shorter waiting period: Accidents can happen at any time, and being prepared with insurance coverage right when you need it can give you peace of mind. MetLife Pet has a 0-day waiting period for accident coverage7 while Pets Best has a 3-day waiting period.1
  • Family plans: If you have multiple pets, you can save on costs by insuring up to three furry friends on the same MetLife Pet policy with a shared deductible. You may be limited to separate deductibles with other insurers that can cost you more before insurance kicks in.6
  • Supportive care: MetLife Pet covers holistic and alternative therapies, cremation, lost pet advertising and rewards, grief counseling,2 and boarding costs — all of which can help provide more peace of mind. Other insurers like Pets Best may not offer this kind of supportive care.

Protect your Pets

Still have questions? Learn more in our FAQs and get a free quote to see how much you could save.

Why Choose MetLife Pet Insurance?

With MetLife Pet Insurance, you can customize your policy to get the best coverage for you and your furry family — ensuring your pets are protected from tail to whisker. Read on for some reasons why you may find a MetLife Pet insurance policy to be worth investing in.

MetLife Pet cares

We care about our furry companions and have an on-going commitment to support shelters across the U.S. with their care and operational costs. In 2021, MetLife Pet contributed $500,000 to our premier animal rescue shelter partners across the country.8

To spread the love even more, we offer discounts to eligible customers such as animal care workers and veterans.9,10 Our policies also include potential coverage with boarding costs if you can’t care for your pets while you’re hospitalized.

Discounts

At MetLife Pet, we offer discounts to eligible policyholders.

Deductible discount: Your pet's deductible automatically decreases by $25 (for IAIC underwritten policies) or $50 (for MetGen underwritten policies) each policy year that you don't receive a reimbursement for a submitted claim.5

Military discount: Available to active or retired military, veterans, and first responders.10

Animal care discount: A 10% discount for veterinarians, shelter personnel, animal care facility staff, and more.9

Employer benefit discount: Offered to customers who enroll in a policy through their workplace.11

Internet purchase discount: Applies to the first year of premiums.12

Free mobile app

MetLife Pet Insurance has a mobile app you can use to make your customer experience easier. While similar services with other insurance providers often require additional subscription costs, MetLife Pet offers this service at no additional cost to our policyholders.13 Some of the perks that come with the MetLife Pet app are:

  • Access a 24/7 telehealth chat service with veterinarians who can answer your questions
  • Search for nearby pet services
  • Manage your pet’s vet records and keep them all in one convenient place
  • Upload your vet invoices and submit your claim documents
  • Get recommendations and articles tailored to you and your pet

Wondering what kind of questions the on-call vets in our app can answer? Here are a few examples:

  • My dog came back from our walk and her teeth were chattering. Is she okay?
  • My cat doesn’t seem to want to eat his food or play like he normally does. Should I go to an emergency vet?
  • My dog got a cyst removed, but the surgery wound doesn’t look like it’s healing right. What should I do?

Holistic care and alternative therapies

Sometimes holistic treatments alongside medical care can make all the difference for your pet when they’re sick or healing. MetLife Pet can offer coverage for things like hydrotherapy, laser therapy, massages, vet-prescribed diet food, and herbal therapies that may not be covered under policies from other insurers.

Success stories

With 15+ years of serving pet parents, we have the experience to help you and your furry friend. Take a look at a real-life success story to see our coverage in action.

In Madison, Wisconsin, a 9-year-old mixed breed dog named Bernie was hospitalized for treatment after his vet found a mass in his intestines. Fortunately, Bernie’s family had a dog insurance policy and were reimbursed for the entire vet bill after submitting their claim to MetLife Pet Insurance, covering almost $7,000. Bernie has fully recovered and is back enjoying the local dog parks with his family.14

We strive to provide the most coverage at affordable rates so you can focus on your pet’s well-being and getting them the best care around. Start today by getting a free quote from MetLife Pet Insurance, winner of the 2023 “Pet Insurance of the Year” award at the Pet Innovations Awards Program.

Coverage is subject to the language of the policies as actually issued. This comparison or description of Pets Best policy(ies) was not furnished by Pets Best. It was prepared solely by MetLife Pet Insurance based publicly available summary information about competitors' offerings and highlights selected coverages of the policies referenced as of May 1, 2023 and is subject to change without notice. It may not be completely accurate and should not be the sole source of information relied upon in deciding which insurance coverage to purchase. To receive the latest information about other providers' available plans, please visit their website. If you have questions regarding the illustration or about a particular competitor’s policy or coverage, please contact a representative of Pets Best. Referenced publicly- available material for Pets Best sample plan. For completely reliable benefit comparisons, insurance departments (including North Dakota’s) advise that you obtain the benefit schedules directly from each applicable insurance company.

 

**As with any insurance policy, coverage may vary. Learn how MetLife Pet pet insurance works and review our coverage and exclusions.

1 Based on a Pets Best sample plan, retrieved from https://www.petsbest.com/coverage, and information found across the Pets Best website.

2 Grief Counseling services are provided through an agreement with LifeWorks. US Inc., an unaffiliated third-party service provider. Grief counseling services provided by LifeWorks are separate and apart from the insurance provided by MetLife.

3 Reimbursement options include: 70%, 80% and 90% and a 50% option for MetGen policies and a 65% option for IAIC policies only. Pet age restrictions may apply.

4 Deductible options range include: $0 - $750 in $50 increments and $1,000, $1,250, $1,500, $2,000 and $2,500

Your pet’s deductible automatically decreases by $25 (for IAIC underwritten policies) or $50 (for MetGen underwritten policies) each policy year that you don’t receive a claim reimbursement. May not be available in all states.

Based on a March 2023 review of publicly available summary information about competitors’ offerings. Competitors did not furnish copies of their policies for review. If you have questions about a particular competitor's policy or coverage, please contact them or their representative directly.

7 Accident and optional Preventive Care coverage begins on midnight EST of the effective day of your policy is compared to a wait time of 2 to 15 days for many competitors; Illness coverage begins 14 days from the effective day of your policy compared to 14 to 30 days for many competitors. Based on a March 2023 review of publicly available summary information. Competitors did not furnish copies of their policies for review. If you have questions about a particular competitor's policy or coverage, please contact them or their representative directly.

8 “MetLife Pet Insurance Contributes $500,000 to Animal Shelters across U.S.,” Business Wire

9 A discount is applicable to staff/owners of animal care facilities.

10 Discount may not be available in all states. A discount is available to Healthcare Workers, First Responders, and serving and retired members of the Armed Forces.

11 Discount is not available in MN or TN. This discount is only available to individuals who are eligible members or employees of an entity that has arranged for MetLife Pet to offer pet insurance. (IAIC policies, the discount is 10% for Groups > 1000 lives and 5% for Groups 51-999 lives. MetGen policies, this discount is 10% for Employer Groups and 5% for Associations).

12 When coverage is purchased on-line, a premium discount will apply during the first year of the policy. When using multiple discounts, discounts cannot exceed 30%. Each discount may not be available in all states. Please contact MetLife Pet for further details.

13 “The 7 best online veterinarian services for virtual pet care,” Insider

14  All claims paid amounts are based on MetLife internal claims data from October 2022. Story altered for illustrative purposes.

Coverage issued by Metropolitan General Insurance Company (“MetGen”), a Rhode Island insurance company, headquartered at 700 Quaker Lane, Warwick, RI 02886, and Independence American Insurance Company (“IAIC”), a Delaware insurance company, headquartered at 11333 N Scottsdale Rd, Ste 160, Scottsdale, AZ 85454. Coverage subject to restrictions, exclusions and limitations and application is subject to underwriting. See policy or contact MetLife Pet Insurance Solutions LLC (“MetLife Pet”) for details. MetLife Pet is the policy administrator. It may operate under an alternate or fictitious name in certain jurisdictions, including MetLife Pet Insurance Services LLC (New York and Minnesota) and MetLife Pet Insurance Solutions Agency LLC (Illinois).

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