Our Editorial Guidelines and Team of Experts

Four minutes
Nov 15, 2023

Here at MetLife Pet Insurance, we strive to make pet insurance easy to understand. Part of that is ensuring we’re educating pet parents on all aspects of pet care. We’re dedicated to making sure we provide you with up-to-date, accurate, and trusted information. Here’s what to know about our editorial process so you can feel confident in what you read in our blog and across the site.

Our Team of Veterinary Experts

MetLife Pet utilizes a team of veterinary experts to help write and medically review some of our articles. Check out some of their bios to get a better idea of who they are and their qualifications.

Dr. Hunter Finn, DVM

Dr. Finn is an integrative veterinary expert first and a social media star second. America’s favorite veterinarian owns Pet Method in McKinney, Texas, where he cares for pets while prioritizing their emotional well-being. When he’s not at his clinic, he’s starring in viral videos on TikTok (2 million followers) and Instagram (500K followers) — where he’s been known to snuggle puppies and conquer the latest dance trends.

Some of the articles he’s medically reviewed for MetLife Pet include topics such as pain relief for dogs, lumps and bumps on cats, dog spay and neuter costs, and healthy cat weight.

Dr. Laura Strong, DVM

Dr. Strong is currently on the Lincoln Memorial University College of Veterinary Medicine Clinical Relations Team and the VP Board of Directors at MightyVet. She worked with Eastside Animal Hospital from 1988 – 2017, after which she transitioned to clinical relations at LMU. Dr. Strong specifically centers on pet care and companionship, as well as educating the next generation of vets. She provided her veterinary knowledge on our article about poison ivy in dogs.

Dr. Nicole Savageau, DVM

Dr. Savageau currently works at the North Austin Animal Hospital and has over a decade of experience working in different animal hospitals as a veterinarian. She’s passionate about feline medicine, preventative care, and educating pet families. Dr. Savageau gave us her professional recommendation when talking about dogs with poison ivy.

Dr. Emily Swiniarski, DVM

Dr. Swiniarski is the Medical Director at The Anti-Cruelty Society and has a decade of experience working as a veterinarian in Humane Societies and shelters. Her focus is on providing healthcare to shelter animals and low-income families. Dr. Swiniarski provided her expertise for our article about catnip’s effect on cats.

Dr. Patrik Holmboe, DVM

Dr. Holmboe is the head veterinarian at telemedicine provider Cooper Pet Care and has over a decade of experience in veterinary medicine on three continents. He’s been a driving force in digitizing veterinary medicine and making it more accessible to pet parents everywhere. Dr. Holmboe provided his expertise on our article about poison ivy in dogs.

Our Editorial Standards

We hold all of our content to high standards — as well as everyone who’s involved in the editorial process. Here’s a peek inside how we ensure we’re creating the most valuable and trustworthy content we can.

Highly trained editorial team

Each member of our editorial team is thoroughly trained, and every piece of content is created with strict adherence to established style and fact guidelines. The team’s diverse personal and professional backgrounds allow us to utilize different strengths and perspectives when writing articles that are inclusive to all. Plus, we’re pet parents, just like our readers. We know what it’s like to constantly think about a beloved furry family member’s well-being, so we take extra care when creating content.

Remaining current

With information changing constantly, MetLife Pet Insurance tries to make it a point to be current with what we publish. We routinely update articles to reflect more current information and publish timely, new articles based on the latest information. We also analyze current trends, studies, and trusted sources to see what content is most relevant and valuable for us to provide our readers at any given time.

Thorough review process

Our review process includes:

  • Multiple eyes, at different contributor and leadership levels, on each article
  • Editing according to style guidelines
  • Fact-checking information for accuracy
  • Expert medical reviews on some of our articles

A thorough review process helps us minimize the risk of publishing incorrect information. But even the best review process isn’t always foolproof. On the occasion an article needs to be corrected, we fix what’s necessary and send it back through our review process to ensure everything is as it should be.

Transparency

When it comes to our published content, as well as our pet insurance policies, we strive to offer the utmost transparency. This means providing as much information and clarity as possible, so readers and policyholders aren’t left guessing.

We utilize footnotes that help provide clarity with nuanced information. We strive to clearly define and distill information about pet care and our policies that may be harder to understand. And we make sure the content we publish is truly helpful for readers, whether they have pet insurance through us or not.

woman cuddling on the couch with her 2 dogs

Our Resources

Our editorial team utilizes a variety of resources to try and make sure our content is current, trustworthy, and accurate. Any time we obtain information from one of these sources, you’ll find footnotes and links in our articles, allowing you to see exactly where the information came from. Take a look at some of the different sources we use.

Data from real pet insurance claims

Using anonymized data we’ve gathered from our MetLife Pet policyholders’ claims helps us illustrate real life veterinary costs and how we have reimbursed vet bills.

Our Pet Parent Pulse survey

By surveying real pet parents, we’re able to highlight the mindset of pet families across the country. This helps us ensure we’re providing information that pet parents need and want.

Industry case studies

Case studies are a high-quality source for trusted information, and our editorial team utilizes them when writing content around pet care. We also make it a point to highlight specifics or nuances when it comes to the case studies we source — especially if it wasn’t a general study.

Information from respected veterinary sources

Just like case studies, MetLife Pet uses information from trusted and respected veterinary sources to help ensure our content is accurate when published. Some of these sources include:

Learn More About Pet Care

Check out our resources page to find articles on different pet care topics, dog breed guides, and FAQs about pet insurance. You can also head to our reviews page to see why pet parents trust MetLife Pet to help them care for their pets with insurance policies.

Take the Next Step in Your Research

Explore Pet Insurance

**As with any insurance policy, coverage may vary. Review our coverage and exclusions.

Coverage issued by Metropolitan General Insurance Company (“MetGen”), a Rhode Island insurance company, headquartered at 700 Quaker Lane, Warwick, RI 02886, and Independence American Insurance Company (“IAIC”), a Delaware insurance company, headquartered at 11333 N Scottsdale Rd, Ste 160, Scottsdale, AZ 85454. Coverage subject to restrictions, exclusions and limitations and application is subject to underwriting. See policy or contact MetLife Pet Insurance Solutions LLC (“MetLife Pet”) for details. MetLife Pet is the policy administrator. It may operate under an alternate or fictitious name in certain jurisdictions, including MetLife Pet Insurance Services LLC (New York and Minnesota) and MetLife Pet Insurance Solutions Agency LLC (Illinois).

Virtual veterinary services are provided entirely by AskVet, a third-party partner; MetLife is not responsible for any pet guidance or advice provided or taken through Askvet.

L1123036535[exp1125][All States][DC,GU,MP,PR,VI]