We hold all of our content to high standards — as well as everyone who’s involved in the editorial process. Here’s a peek inside how we ensure we’re creating the most valuable and trustworthy content we can.
Each member of our editorial team is thoroughly trained, and every piece of content is created with strict adherence to established style and fact guidelines. The team’s diverse personal and professional backgrounds allow us to utilize different strengths and perspectives when writing articles that are inclusive to all. Plus, we’re pet parents, just like our readers. We know what it’s like to constantly think about a beloved furry family member’s well-being, so we take extra care when creating content.
With information changing constantly, MetLife Pet Insurance tries to make it a point to be current with what we publish. We routinely update articles to reflect more current information and publish timely, new articles based on the latest information. We also analyze current trends, studies, and trusted sources to see what content is most relevant and valuable for us to provide our readers at any given time.
Our review process includes:
- Multiple eyes, at different contributor and leadership levels, on each article
- Editing according to style guidelines
- Fact-checking information for accuracy
- Expert medical reviews on some of our articles
A thorough review process helps us minimize the risk of publishing incorrect information. But even the best review process isn’t always foolproof. On the occasion an article needs to be corrected, we fix what’s necessary and send it back through our review process to ensure everything is as it should be.
When it comes to our published content, as well as our pet insurance policies, we strive to offer the utmost transparency. This means providing as much information and clarity as possible, so readers and policyholders aren’t left guessing.
We utilize footnotes that help provide clarity with nuanced information. We strive to clearly define and distill information about pet care and our policies that may be harder to understand. And we make sure the content we publish is truly helpful for readers, whether they have pet insurance through us or not.