Sorry, we couldn't find any results matching
Please:
Sorry, we couldn't find any results matching
Please:
When our pets are unwell, we want quick and reliable answers — but in-person veterinarians aren’t always available. Instead of searching online for answers, you can turn to the professionals with MetLife Pet Insurance’s 24/7 telehealth chat.1 If you have a dog insurance or cat insurance policy from MetLife Pet, you can access this service at no additional cost.
 |
 |
MetLife Pet’s 24/7 online vet chat is free to current policyholders. When you need expert advice, the app quickly and securely connects you with licensed veterinarians.
To access the chat, log in to your account through the mobile app and click Vet Chat Support. You’ll then select your pet’s name, enter your question, and click Start Chat Now. A licensed vet will review your concern and advise you on how to help your pet. The conversation will automatically become part of your chat history, so you can access it later on.
Here are some of the benefits of MetLife Pet’s 24/7 online vet chat.1
When your furry friend needs care, these professionals can guide you on whether your pet requires emergency care, a routine checkup, or just home monitoring. You can even share photos with the virtual vet to ensure they have all the necessary information to provide accurate advice.
If your pet shows signs of distress, like vomiting or unusual bumps, open the app to get immediate professional advice. The 24/7 online vet chat offers unlimited access to vets across the country. This may save you time and money by helping you avoid unnecessary vet visits.
Unlike many telehealth services that charge monthly fees, MetLife Pet Insurance provides policyholders with a free 24-hour online vet chat. Simply download the app, log in, and chat with a veterinarian without any additional charges.
For pets with chronic conditions, like diabetes and immune disorders, around-the-clock care is essential. Our vet chat service can help you manage these conditions by providing immediate answers to questions you might have. If your pet needs further care, you can receive a referral to a nearby vet clinic.
Using MetLife Pet’s online vet chat is simple, convenient, and free for policyholders. Speak with a vet through the live text service within our mobile app.1 Our licensed veterinary partners are available 24 hours a day, and they’re ready to assist with common pet concerns. Some examples of questions you could ask and how they might be answered include the following:
1. My dog consumed something during our walk, started vomiting, and doesn’t have an appetite. What should I do?
Offer small amounts of bland human food tonight and again for the next 3 days. If the vomiting continues or your dog still refuses to eat, a vet visit is recommended.
2. Our senior dog has a hot spot from allergies. An allergen panel is pending, but what should we do in the meantime?
Use a humidifier and wipe down the affected area to help soothe the irritation and treat the hot spot.
3. My dog ate a whole package of freeze-dried salmon dog treats. She’s 4 years old and 60 pounds. What should I do?
Monitor your dog for vomiting and diarrhea. If vomiting occurs more than twice in 24 hours or diarrhea persists beyond 48 hours, take your dog to the vet.
At MetLife Pet Insurance, we’re committed to supporting you and your furry family members around the clock. If you're a policyholder, download the app to access our free online vet chat and get quick, professional advice 24 hours, 7 days a week. Our friendly partner vets are here to help with your urgent questions so you can spend more time enjoying life with your pet.
If you don’t have pet insurance yet, explore your options and get a free quote today to insure your pet and get access to our 24-hour vet online free through our app.
