For most Americans, a pet is family, and they are spending more on that family than ever before.¹ But when a veterinarian hands over an estimate for emergency care, that devotion runs headlong into the limits of a bank account. To find out where the spending stops, Fractl surveyed 1,024 U.S. dog and cat owners on behalf of MetLife Pet Insurance about how much they would spend to save a pet, what they would give up to cover the bill, and how often cost has already forced a hard decision.
The answers revealed deep devotion colliding with financial strain. Owners said they would reach for credit cards, dip into savings, and even sell belongings to cover a bill, yet most keep only a few hundred dollars on hand for an emergency that can climb into the thousands. The answers showed how far devotion stretches when money is tight.
Key Takeaways
- The typical pet owner would spend up to $3,000 in a single emergency before the number starts to matter.
- Dog owners would spend up to $3,100 to save a pet, while cat owners would spend $2,800.
- More than half of owners (53%) admit there is a price at which they would have to say goodbye.
- Just over 4 in 10 owners (44%) have skipped vet care their pet needed because of the price.
- Owners would rather pay a set monthly premium than gamble on a surprise bill, 38% to 21%.
The Price of Saving a Pet in America
When a pet’s life is on the line, most owners said they would spend thousands, but the majority still have a breaking point.
The typical owner said they would spend about $3,000 in a single emergency to save a pet’s life. Dog owners would go further than cat owners, about $3,100 versus $2,800, and Gen Z owners would spend the most of any generation.
Still, most owners had a limit. More than half (53%) admitted there is a price at which they would have to say goodbye, while nearly 3 in 10 (29%) said they would pay anything, no matter the cost. That breaking point was generational: just 45% of Gen Z owners named a limit, compared with 54% of millennials, 58% of Gen X, and 55% of baby boomers.
The Cost Barrier to Pet Care in America
For many owners, cost has already decided the care their pet receives, and their savings rarely cover the bill.
More than 2 in 5 owners (44%) said they have skipped or put off vet care their pet needed because it cost too much, and the cushion meant to prevent that was thin. Nearly 2 in 5 (38%) had nothing set aside for a pet emergency, and the typical owner saved just $600, far short of the thousands a crisis can bring. Gen X owners were the most exposed, with an average of about $450 saved, compared with roughly $900 for baby boomers. Among dog owners, savings even varied by breed, from about $1,070 for Labrador Retriever owners to about $430 for Chihuahua owners.
To afford care, owners said they would cut dining out (88%), travel (74%), and even their own medical care (30%). Cost had also pushed them to improvise, with more than 1 in 4 (27%) turning to an AI chatbot like ChatGPT about a pet’s symptoms because they could not afford a vet.
More than 1 in 5 owners (21%) asked a veterinarian to stop running tests over cost, about 1 in 7 (14%) had to put a pet to sleep because they could not afford treatment, and 1 in 10 (10%) hid the true cost of care from their family. Among owners who skipped care, nearly 1 in 5 (17%) said the problem got worse and more than 1 in 10 (13%) said the pet passed away.
The State of Pet Insurance in America
Pet insurance split owners into those who could say yes to a bill and those who weighed every dollar, and most had no coverage at all.
More than 4 in 5 owners (82%) had no pet insurance, leaving most to face emergency bills on their own. The coverage gap showed up in the numbers, with insured owners saying they would spend far more to save a pet than uninsured owners, about $4,800 versus $2,800.
Cost was the main thing keeping owners out. Among the uninsured, nearly half (47%) said a policy was too expensive, more than 2 in 5 (44%) were not sure it was worth the money, and nearly 3 in 10 (29%) said they had never looked into it. Faced with the choice, owners would rather pay a predictable monthly premium than gamble on one surprise bill, 38% to 21%.
The top reason owners gave for finally getting coverage was getting a new puppy or kitten (31%), ahead of a scary vet bill (21%).
What the Numbers Say About Pet Owners
Most owners would spend thousands to save a pet, but few have that much saved. Insured owners had more set aside and skipped care less often. Planning ahead, through savings or coverage, makes a vet emergency easier to handle.