When our pets are unwell, we want quick and reliable answers — but our regular veterinarians aren’t always available. Instead of searching online for answers, you can turn to the professionals with MetLife Pet Insurance’s 24/7 telehealth chat.1 If you have a dog insurance or cat insurance policy from MetLife Pet, you can access this service at no additional cost.
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How MetLife Pet’s 24/7 Online Vet Chat Works
The MetLife Pet Insurance app makes managing your pet’s health easier. Here’s how policyholders can use the app to care for their furry friends:
Speak directly with licensed professionals
When you need expert advice, the app connects you instantly with licensed veterinarians. These professionals can guide you on whether your pet requires emergency care, a routine checkup, or just home monitoring. This can help you make informed decisions about your pet’s health quickly.
Get reliable advice anytime
If your pet shows signs of distress, like vomiting or unusual bumps, open the app to get immediate professional advice. The 24/7 online vet chat offers unlimited access to vets across the country. This may save you time and money by helping you avoid unnecessary vet visits.
Enjoy no extra fees or monthly subscriptions
Unlike many telehealth services that charge monthly fees, MetLife Pet Insurance provides an online vet chat at no extra cost. Simply download the app, log in, and chat with a veterinarian without any additional charges.
Manage chronic conditions with ease
For pets with chronic conditions, like diabetes and immune disorders, around-the-clock care is essential. Our vet chat service can help you manage these conditions by providing immediate answers about food, and symptoms.
Additionally, you can use the feature to prevent common illnesses by receiving advice on daily care routines, like feeding and playtime schedules.
Chat With a Vet Online: The Basics
Using MetLife Pet’s online vet chat is simple and convenient. Speak with a vet through the live text service within our mobile app.1 Our licensed veterinary partners are available 24 hours a day, and they’re ready to help assist with common pet concerns. Some examples of questions you could ask and how they might be answered include the following:
1. My dog consumed something during our walk, started vomiting, and doesn’t have an appetite. What should I do?
Offer small amounts of bland human food tonight and again for the next 3 days. If the vomiting continues or your dog still refuses to eat, a vet visit is recommended.
2. Our senior dog has a hot spot from allergies. An allergen panel is pending, but what should we do in the meantime?
Use a humidifier and wipe your dog’s paws when they come indoors to help soothe the irritation and treat the hot spot.
3. My dog ate a whole package of freeze-dried salmon dog treats. She’s 4 years old and 60 pounds. What should I do?
Monitor your dog for vomiting and diarrhea. If vomiting occurs more than twice in 24 hours or diarrhea persists beyond 48 hours, take your dog to the vet.
Benefits of MetLife Pet’s 24-Hour Vet Chat Online
As a pet parent, the MetLife Pet 24/7 online vet chat can enhance your pet care experience. Some of the benefits of the app include:
- Immediate access to expert advice: Reach a licensed veterinarian, day or night, to address your pet’s health concerns.
- Stress-free convenience: Avoid unnecessary trips to a veterinary clinic by discussing your pet’s symptoms from the comfort of your home.
- Secure communication: Share photos and detailed notes with the virtual vet through a secure chat to ensure they have all the necessary information to provide accurate advice.
- Quick and reliable answers: Get prompt responses to your questions, along with some peace of mind.
- Easy referrals for follow-up care: If your pet needs further care, you can receive a referral to a nearby vet clinic. This helps streamline the process for in-person visits.
Ready To Chat With a Vet?
At MetLife Pet Insurance, we’re committed to supporting you and your furry family members around the clock. If you're a policyholder, download the app to access our free online vet chat and get quick, professional advice 24 hours, 7 days a week. Our friendly partner vets are here to help with your urgent questions so you can spend more time enjoying life with your pet.
If you don’t have pet insurance yet, explore your options and get a free quote today.