At MetLife, protecting client information is a top priority. There have been several news articles over the last few months detailing how customers of a number of financial services companies have fallen victim to social engineering scams. Scammers impersonate a trusted company to convince their targets into revealing or handing over sensitive information such as insurance, banking or login credentials. This scamming can happen via text, email or websites set up to look like the trusted company.
- Someone reaches out to you unexpectedly
- Something appears too good to be true
- You’re being pressured to pay money immediately
- You’re asked to make advance payments or pay fees
- You’re asked to make a non-traceable payment using a company like Western Union
- You’re asked about details of your financial accounts or other personal information
- You receive an unfamiliar email from a domain name that is not associated with the company, such as Gmail.com, Yahoo.com, or AOL.com
- The seller doesn’t want to provide you with full details of what they’re offering
- You receive a strange email that is poorly written and includes spelling or grammatical errors
If you receive an offer that resembles any of these descriptions, do not reply and do not click any links or attachments. It could be a scam. For more information, visit the MetLife Fraud Protection Awareness page. If you believe you’ve been a victim of fraud, go here to learn how to report it.