How To File a Claim With MetLife Pet Insurance

  • 1. Pay the Vet Bill

Pay your pet’s bill and be sure to get their vet records and invoice.

  • 2. File Your Claim

Submit the required documents within 90 days of the invoice date.

  • 3. Get Money Back

Most claims are processed within 5 days.1

Pet Insurance Made Easy

1. Hassle-Free Enrollment

No initial exam or previous vet records required.

2. Same-Day Coverage

No waiting period on accidents & preventive care.5

3. Free 24/7 Vet Chat6

Get lightning-fast support day or night.

4. Reimbursements via Zelle® & PayPal

Easy claims process and payouts via quick-pay methods or check.

Considering Pet Insurance?

The Basics

Understand how pet health insurance works so you get the most from your benefits.

Protect Your Pack

Have multiple pets? Enroll up to three pets on one policy with a shared deductible.3

Get Discounts

Enroll in pet insurance through your employer or online to receive a discount.9,10,11